We monitor and protect your stack 24/7, 365
Our Monitoring Services
With the right team and technology in your corner, there’ll be no stopping you:
- Say goodbye to downtime
- Get game-changing insights into your infrastructure and application performance
- Free up developers to focus on innovation
- Support your DevOps approach
- Secure your app against threats
- And package as much of the above as you’d like into one convenient managed service
For a deeper dive, take a look at our packages.
Why our team and tech make us the go-to monitoring and support people
Our bespoke support platform Mission Control allows us to gain visibility in even the most complex stacks, including serverless and microservice-based architectures.
Where most teams struggle in dynamic environments, our tech-enabled service has been built for a cloud-native world.
With teams of full-stack engineers in every continent that isn’t polar, you can say goodbye to ‘phone-by-the-bed’ support.
We have skilled full-stack engineers across four continents, so you can sleep easy knowing it’s 9-5 somewhere.
We’ve kept some big names up and running at peak times, read about our work with:
- National ant acid brand TUMSs
- Global beer brand Heineken
- SaaS journey-planning app LineTen, who make sure ensure deliveries for 5 Guys and Taco Bell
How it works
Our process is simple. Just get in touch with us, tell us what we’ll be monitoring and/or supporting, then get set up fast.
We’ve worked with everyone from household names to hotshot scale-ups.
So whether you’re looking for support for a global, mission-critical website, or something smaller, just get in touch.
Arrange a free 15-minute consultation with one of our monitoring experts
Our Monitoring Services
SERVER AND NETWORK MONITORING
We can monitor any infrastructure, including cloud-native elements like microservices or containers.
With some of the best SLAs in the business, we can ensure you’re back online in no time.
We simplify the steps to security and compliance in one managed service.
INCIDENT MANAGEMENT AND RESOLUTION
When things go bump in the night, you want the best team on the case. That’s us.
Why Outsourcing Your Monitoring and Support is the Way to Go
Our follow-the-sun support model means we can always have an engineer look at your ticket in the course of their normal working day, with teams spread strategically across four continents.
No more ‘phone by the bed’
Internal teams (and more than a few big name MSP) rely on a phone-by-the-bed support model. We think follow-the-sun just has a nicer ring. Plus, you won’t be dealing with a stressed out, barely-with-it dev when the chips are down.
Free up internal resources
Taking support and monitoring off your team lets them focus on what they do best. When you can innovate with confidence and release new features fast - you’ll be surprised to see what you come up with.
At the end of the day, you can’t hold your employees to an SLA and dock their pay if your app spends a few extra minutes in the dark. On the other hand, we’re ready for the challenge…and quietly confident.
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With partners across the USA, Europe and APAC, we provide a truly global service. So wherever you or your clients are based, contact us today to find out what we can do.