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Simple Reassurance
Light
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24/7 Service Desk
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24/7 Light Monitoring
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30mins Response Time
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Service Requests
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Respond and Resolve
Basic
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24/7 Service Desk
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24/7 Basic Monitoring
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30mins Response Time
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Out-of-hours Incident Resolution
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12hrs Target Resolution Time
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Monthly Reporting
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Service Requests
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Most Popular
Comprehensive
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24/7 Service Desk
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24/7 Comprehensive Monitoring
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30mins Response Time
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Out-of-hours Incident Resolution
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4hrs Target Resolution Time
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Weekly Reporting
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Up to 50%/mth Service credits
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Custom Tailored
Enterprise
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24/7 Service Desk
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24/7 Enterprise Monitoring
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15mins Response Time
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Out-of-hours Incident Resolution
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2hrs Target Resolution Time
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Dashboard Reporting
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Up to 100%/mth Service credits
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Deployments
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Service Requests
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Application Management
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To find out about our price plans, contact us.
CONTACT US
With partners across the USA, Europe and APAC, we provide a truly global service. So wherever you or your clients are based, contact us today to find out what we can do.